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Opportunity Details

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Families;LGBT (Lesbian, Gay,Bisexual,Transgender);Low-income communities;Military/Veterans


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Age Minimum (with Adult) - 18, Minimum Age - 18+, Skill Category - N/A Verified Volunteers Level:

Tax Center Phone Bank Support

Food Bank For New York City

A Tax Center Phone Bank Support volunteer assist eligible low-income tax filers in by answering basic questions about free tax services, schedules appointments at tax sites and follows up with clients.

Duties:
•	Answers basic tax questions for inbound calls to Food Bank’s hotline.
•	Screens for eligibility for free tax services.
•	Schedule appointments for tax assistance at free service providers.
•	Work with site staff to provide off-site support
•	Keep accurate, organized records of client engagements in secure online database.
•	Maintain the confidentiality of customer information.

Qualifications:
•	Computer skills including Microsoft Office Suite.  
•	Basic knowledge of tax filing practices and office procedures.
•	Enthusiastic, friendly, dependable and flexible.
•	Organizational skills.
•	Bilingual – Spanish Preferred


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BECAUSE YOU ARE OVER THE AGE 55

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Hi, We would love your help to keep our programs free! The Corporation for National and Community Service underwrites our free programs for volunteers who are over the age 55. We just need to report basic aggregate statistics about our members, but will never share personally identifiable data. Please answer the following and click the “submit” button below to support our free programming:

Please click this link if you would like to read the RSVP program handbook.

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This opportunity does not have any occurrences that are currently available for volunteers. Please select another opportunity.